1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, profile details, social media handles)
- Social media account data and analytics you connect to the platform
- Payment and billing information (processed through secure third-party providers)
- Communications with our support team and brand partners
- Content you create and upload through campaigns
2. Information Collected Automatically
When you use our platform, we automatically collect:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed, referring URLs)
- Analytics data about platform usage and feature interactions
- Cookies and similar tracking technologies for functionality and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform services
- Match creators with relevant brand opportunities based on audience and niche
- Process payments and prevent fraudulent activity
- Send you updates about campaigns, platform features, and opportunities
- Respond to your comments, questions, and support requests
- Analyze usage patterns to enhance user experience and platform features
- Comply with legal obligations and enforce our terms
4. Information Sharing
We may share your information with:
- Brand partners for campaign matching and collaboration (with your consent)
- Payment processors to facilitate secure transactions
- Service providers who assist our operations (hosting, analytics, support)
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data in transit (TLS/SSL) and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements for our systems
- Employee training on data protection practices
- Secure third-party payment processing (PCI-DSS compliant)
6. Your Rights
Depending on your location, you may have the right to:
- Access and download your personal data
- Correct inaccurate or incomplete information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Withdraw consent for certain data processing activities
- Data portability (receive your data in a structured format)
- Object to automated decision-making
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account securely
- Remember your preferences and settings
- Analyze platform usage and performance
- Deliver relevant content and improve recommendations
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, tax, or business purposes for up to 3 years. Campaign performance data may be retained in anonymized form for analytics.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and compliance with applicable data protection frameworks (GDPR, CCPA, etc.).
10. Children's Privacy
CuraverseGlobal is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
11. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@curaverseglobal.com